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NHS Direct cuts GP workload
Written by JuniorDr Team   
Tuesday, 02 September 2008

girlphone_small.jpgThree-quarters of callers to NHS Direct (73%) would have attended their GP or A&E if they did not have the service, according to independent research.

Almost half (41%) were advised by the helpline to treat themselves, with just 28 percent referred to a GP and 11 percent to A&E. 95 percent of the 4163 callers questionned stated they were satisfied with the service.

www.nhsdirect.nhs.uk





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